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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaleigh Dietz

October 18, 2024

5  out of  5
rating by Kaleigh Dietz
"The best service, and the best rates! Jackie is always so helpful. Thanks State Farm!!!"
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Gail Alford

September 7, 2024

5  out of  5
rating by Gail Alford
"Great office staff, helpful and efficient, I've been a happy customer for a long time. Jackie is a great asset for Barney's office."
We responded:
"Thank you, Gail, we certainly appreciate the 30+ years you've been with us!"
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Melissa Leonard

September 5, 2024

5  out of  5
rating by Melissa Leonard
"Have been a client of Barney and his amazing staff for 19 years and can not put Into words how much they have helped us with our insurance for our 4 cars, home and personal insurance needs and their friendliness. HIGHLY RECOMMEND!!!!"
We responded:
"Thank you so much, we appreciate you! I'll take a thousand customers just like you!"
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Tiffany Stacy

August 21, 2024

5  out of  5
rating by Tiffany Stacy
"Natasha was extremely helpful and friendly!"
We responded:
"Thank you for your business! Natosha is the bestest!"
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Deontae Sturgill

July 20, 2024

5  out of  5
rating by Deontae Sturgill
"Very helpful and nice to work with !"
We responded:
"Thank you and glad I was able to assist our customer with their auto purchase on a Saturday!"
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KIMBERLY

July 8, 2024

5  out of  5
rating by KIMBERLY
"I was referred to them by a friend and I am extremely happy and satisfied. They are very committed to their client and communicate very well. ..and go the extra mile to make your experience wonderful and make you feel like your their only client."
We responded:
"Thanks for the awesome review!!!"
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Albert Barrett

July 3, 2024

5  out of  5
rating by Albert Barrett
"Exelcent service"
We responded:
"Thank you for your business! Glad we could assist you."
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Dianah Black

June 6, 2024

5  out of  5
rating by Dianah Black
"Jackie and the staff at this location are AMAZING! They are very friendly and take care of things very fast and make it an easy process!"
We responded:
"Thank you so much, you certainly went through an ordeal!!"
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Wendy Jones

June 6, 2024

5  out of  5
rating by Wendy Jones
"Barney has been a family staple in my life for generations. Grandparents, parents, and now me. I LOVE Barney!! When my grandfather died, and also when my dad passed away, Barney and his staff attended the funerals. They have always handled my policy with ease and quickness. Recently a friend had borrowed my car and someone hit him.(in my car). I called Barney immediately when they opened the next business day and Barney put me in touch with the claims department of State Farm and got things rolling for me. Jackie handled all my policy switches through my divorce and even teared up and cried with me when we were discussing the divorce. They aren’t just my agents. They are family!!!"
We responded:
"Thanks, Wendy, it is our pleasure."
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AMS

April 29, 2024

1  out of  5
rating by AMS
"I've been with Barney for over 20 years. The service was great. Now in the last few years they have significantly increased their rates, send random bills and have added other charges and fees. State Farm sucks now."
We responded:
"Thanks for your honesty. We are in a changing world and some of the changes are not what I prefer. State Farm, however, does listen to our feedback, so don't hesitate to give me a shout. Thanks for your business."
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miles cook

April 16, 2024

5  out of  5
rating by miles cook
"Great customer service!!"
We responded:
"& we have great customers, like you!!"
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Elliwesis Hawkins

March 4, 2024

5  out of  5
rating by Elliwesis Hawkins
"When I got a new debit card for my checking account and the app did not provide a way to change my autopay, the customer service rep helped change it without hassle and even explained that the issues with the app was apparently a common issue. The 5 stars applies for the customer service rep, as well as the service givin when a hit a deer once. Otherwise, the app itself needs to be fixed in regards to updating pay info. Not everything should have to be done over a phone call."
We responded:
"Thanks for the review. I agree that all tech is not fool proof, but we are here to help. Thanks again!"
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Frankie Singleton

February 26, 2024

5  out of  5
rating by Frankie Singleton
"I have been with them for over 10 years and my husband even longer. Always friendly and always supportive. I would recommend them to anyone who is looking to buy insurance!"
We responded:
"Thank you so much, you are appreciated!"
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The Shruffs

February 10, 2024

5  out of  5
rating by The Shruffs
"This group of people are exactly the kind of people you want in your corner and protecting some of your most valuable things in life. A+ customer service! Special shout out to Tabitha for always being so kind and on top of everything!"
We responded:
"Thank you so much! We appreciate you!"
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Scott Hill

October 30, 2023

5  out of  5
rating by Scott Hill
"We have been insured with Barney and his staff for well over 20 yrs and have received nothing but exceptional service and coverage. I have probably referred 25 people there and they all call to thank me!"
We responded:
"Thank you Scott! We certainly appreciate you and your entire family!!"
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Kylie Allen

October 18, 2023

5  out of  5
rating by Kylie Allen
"Barney is the most kindhearted trustworthy individual you’ll ever meet! Not only a wonderful businessman but someone you can trust with your LIFE! Thank you for always being you :)"
We responded:
"Sugarland Baking Co is the bomb!"
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michele miller

June 14, 2023

5  out of  5
rating by michele miller
"I love Barney Riesbeck and team. They have helped me with my insurance needs for over 20 years. I trust them like family. I’ve never felt like they were “selling” me. During the pandemic they called to check on me and State Farm provided a lower rate while we sheltered in place. I recently sold my car and the seller wasn’t sure she’d buy my car because the insurance quote she received elsewhere was expensive. I had her call Barney and team and the cost was much lower with better options. Needless to say, she purchased my car and got insurance from them. I even got a gift card for the referral! Best insurance agency ever!!!"
We responded:
"Thank you Michele, you have been the absolute best! See you at customer appreciation day."
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Rachel Storie

May 19, 2023

5  out of  5
rating by Rachel Storie
"I have been with them for over 10years. I have had renters insurance and now home owner’s insurance with them along with auto. Very reasonable on prices and very personable when you call in for questions or help. I highly recommend!"
We responded:
"Thank you so much! We appreciate you:)"
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Anne Riesbeck

March 27, 2023

5  out of  5
rating by Anne Riesbeck
"The best team!"
We responded:
"Wow!"
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Vicki Greider

March 3, 2023

5  out of  5
rating by Vicki Greider
"We’ve had our insurance and other services with Barney for more than 35 years, and he’s been wonderful to work with. The girls in his office have always been friendly and very helpful as well. Thanks!!"
We responded:
"Thank you so much, You & Les are the bestest!"
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felix parada

March 2, 2023

5  out of  5
rating by felix parada
"Excellent service"
We responded:
"Gracias Felix!!!"
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BRETT WEBB

January 27, 2023

5  out of  5
rating by BRETT WEBB
"Always have great service with State Farm -Barney Riesbeck. They are there when you need them, and quickly."
We responded:
"Thank you, Brett! We appreciate you & Robyn!!"
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Dorothy Hardin

January 19, 2023

5  out of  5
rating by Dorothy Hardin
"A very informative salesman's. Very friendly and clean cut. Someone you can depend on If the need ever arises he would be very helpful and accommodating."
We responded:
"Thank you , Dottie!! See you in the gym."
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Kenny Meyer

January 11, 2023

5  out of  5
rating by Kenny Meyer
"Barney and Team are always right on top of their game ready and willing to assist me with my needs."
We responded:
"Thank you, Kenny! You are the best!"
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Dustin Abney

December 16, 2022

5  out of  5
rating by Dustin Abney
"Very helpful and accommodating. Always keeping us up to date on any issues and exception service with resolution"
We responded:
"Thank you so much, we appreciate it and you"